Workman's Ace Hardware is accepting applications for both Sales Associates and Cashiers

If you are interested in joining our team, please stop on in! We have applications available up front, just ask one of our friendly cashiers! Having a resume to go with your completed application is preferred., but not required. If you have any questions regarding the applications or our hiring process, feel free to contact us at 951-823-1300. Thank you.

Position Qualifications

Sales Associate Role

The primary responsibilities of the Ace Sales Associate position are to maintain outstanding service that provides our customers with an AMAZING experience at our store. Sales Associates are expected to be a team player, with their focus being on sales targets and merchandising. This role requires a "Can Do," upbeat, friendly attitude with an emphasis on helping the customer, above all else. We are looking for people who want to work and enjoy a small family business with a commitment to excellent customer service.

Sales Associate Major Responsibilities

  • Ensure the customer receives AMAZING service which follows the Ace S.A.L.E.S. process
  • Aid customers in locating products in store, or available online through the process of special orders
  • Answer customer's questions and provide alternatives to help them resolve their project needs
  • Maintain awareness of all promotions and advertised specials
  • Execute the daily operational, day to day goals and priorities as set by management
  • Complete all required ACE training and assist in the training and development of your peers
  • Actively participate and provide suggestions in daily store huddle meetings
  • Uphold merchandising and store cleanliness standards
  • Participate in the processing of new shipments, pricing and stocking shelves
  • .Responsive to safety issues both inside and outside of store
  • Alert and conscious of shoplifting activity, or other activity which represents a safety issue to the team

Sales Associate Minimum Requirements

 Education Requirement: High School degree or equivalent is required. Some college preferred.

Basic Requirements: 

  • Possess a vast product knowledge of hardware related products along with a willingness to learnSales and marketing experience with retail programs.
  •  Ability to establish relationships and work with customers to provide an AMAZING customer experience
  • Knowledge or ability to learn retail computing systems and Point of Sale systems.
  • Knowledge or ability to learn screen repair, key cutting, paint mixing, glass cutting, etc
  • A commitment to excellent service and customer satisfaction
  • Solid Team player, mentor, ability to learn with excellent interpersonal skills
  • Excellent communication skills, bilingual in English and Spanish preferred.
  • Exceptional organizational skills, high attention to detail, and ability to multitask
  • Ability and willingness to work flexible hours including evenings, weekends and some holidays to meet the needs of the business and customer
  • Ability to pass drug tests and background checks

Physical Requirements:

  • Must be able to lift 40 pounds frequently to load and unload orders
  • Ability to stand for long periods of time
  • Move and handle boxes of merchandise and fixtures throughout the store which entails lifting, bending and kneeling

Job responsibilities may change based on the needs of the business

Job Type: Part-time and full time

Cashier Role

The Primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. This role requires a "Can Do," upbeat, friendly attitude with an emphasis on helping the customer, above all else. We are looking for people who want to work and enjoy a small family business with a commitment to excellent customer service.
 

Cashier Qualifications

  • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards 
  •  Greet customers as they enter the store 
  •  Answer phone calls 
  •  Tactfully and pleasantly deal with customers 
  •  Maintain awareness of all promotions and advertisements  
  • Accurately and efficiently ring on registers and maintain all cash at registers  
  • Maintain orderly appearance of register area and supplies stocked  
  • Perform other tasks as assigned from time to time by store management  
  • Solicit customers to open an Ace Rewards card  
  • Issuing receipts, refunds, credits or change due to customers

Cashier Minimum Requirements

Education Requirement: A High School degree, some college preferred  

Basic Requirements:

  • Experience in a retail environment either in cashier, sales, or back office  
  • A commitment to service, excellence and customer satisfaction

Skills: 

  • Ability to process information and/or merchandise through register system  
  • Ability to communicate with associates and customers, bilingual in English and Spanish preferred  
  • Solid team player with excellent interpersonal skills with a strong willingness to learn  
  • Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus  
  • Exceptional organizational ability, high attention to detail, and ability to multi-task  
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business  

Physical Requirements: 

  • Ability to stand for an extended period of time  
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set

Job responsibilities may change based on the needs of the business

Job Type: Part-time and Full Time